Agree a meaningful sample
We define the pages, reusable templates, user journeys, documents, and third-party dependencies included in the audit. A sample is clearly identified; it is not presented as an exhaustive review of untested content.
- Navigation and representative content templates
- High-value forms and public-service tasks
- Browsers and assistive-technology coverage agreed in scope
Combine testing methods
Automated tools identify certain classes of issues. Manual keyboard review and agreed assistive-technology testing investigate behavior, sequence, meaning, and task completion.
- Keyboard access and visible focus
- Headings, landmarks, names, and reading order
- Contrast, reflow, labels, and error handling
Receive an actionable report
Findings include the affected location, observed barrier, relevant success criterion, reproduction steps, and a recommended path to resolution. We identify high-impact work and dependencies.
- Prioritized issue register
- Evidence and practical remediation guidance
- A roadmap for your staff or delivery team
Define what follows
We review the findings together and outline options for remediation. Retesting, larger document samples, authenticated workflows, and additional templates are stated explicitly in the proposal.
- Report walkthrough and scope discussion
- Clear distinction between tested and untested areas
- No guarantee of legal compliance or lawsuit immunity